Official Privacy Policy

Privacy Policy CK789 – How We Protect Your Personal Data

At ck789, your privacy is more than a legal obligation — it is a core value we uphold. This page clearly and honestly explains how we collect, use, store, and protect the personal information of every member.

Last Updated: 1 January 2026
256-bit SSL Encryption
Malaysia PDPA Compliance
No Sale of Data to Third Parties
Secure Data Storage

Ck789 Data Protection Commitment

Six core principles that guide how we handle your personal data as a ck789 member.

Banking-Grade Data Encryption

All data transmitted between your device and ck789 servers is protected with 256-bit SSL encryption — the same standard used by major Malaysian banking institutions. None of your sensitive information travels across the internet in a readable form.

Restricted & Controlled Data Access

Your personal data is only accessible by authorised CK789 staff with a legitimate operational need. All access to member data is logged and periodically audited to prevent internal misuse.

No Sale of Data to Third Parties

CK789 has never and will never sell, rent, or lend members' personal data to any third party for marketing purposes. Your data belongs solely to you and us — no exceptions.

Malaysia PDPA Compliance

CK789's Privacy Policy is built in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all legal requirements relating to the collection, processing, and storage of personal data of Malaysian citizens and residents.

Right of Access & Data Correction

As a ck789 member, you have the right to request a copy of the personal data we hold about you, request correction of inaccurate data, or request deletion of data under circumstances permitted by law.

Minimal & Secure Data Storage

CK789 only retains your personal data for as long as necessary for the original purpose of collection or to comply with legal requirements. Once that period expires, data is securely disposed of using industry-recognised methods.

Data Type Example Primary Purpose
Identity Data Full name, identity card number, date of birth KYC verification, fraud prevention
Contact Data Phone number, email address, mailing address Communications, notifications, customer support
Financial Data Deposit records, withdrawal records, bank name Payment processing, AML compliance
Technical Data IP address, device type, web browser Account security, fraud detection
Usage Data Wagering records, game preferences, active hours Service enhancement, personalised recommendations
Cookie Data Login sessions, language preferences, browsing history User experience, website performance
1

Scope of This Privacy Policy

This Privacy Policy ("Policy") is issued by CK789 and applies to all users of the platform at https://ck789.fun, including visitors without an account, registered members, and former members whose data remains in our system.

This Policy transparently describes how CK789 handles personal data in the context of platform use, including the registration process, identity verification, gaming activity, financial transactions, and customer communications. It also outlines your rights regarding that personal data and how to exercise those rights.

This Privacy Policy should be read together with ck789 Terms and Conditions. Both documents form the basis of the agreement between you and CK789 regarding your use of the platform and the handling of your data.

2

Types of Personal Data We Collect

CK789 follows the principle of data minimisation — we only collect information that is strictly necessary to provide a safe, fair, and compliant service. The following are the categories of data we collect:

Data You Provide Directly:

  • Registration information: full name, phone number, email address, date of birth, username
  • KYC verification documents: copy of identity card (MyKad), passport, or other valid identification document
  • Bank account or eWallet details registered for deposits and withdrawals
  • Communications you send to the ck789 support team
  • Feedback, reviews, or suggestions you share

Data Collected Automatically:

  • Technical data: IP address, device type, operating system, web browser used
  • Session data: login time, session duration, pages visited
  • General location data: based on IP address (state or country only, not precise GPS location)
  • Cookie data and similar technologies to enhance the user experience

Transaction & Platform Activity Data:

  • Complete records of all deposits and withdrawals processed through ck789
  • Full wagering history across all game categories
  • Data related to bonuses and promotions claimed or used

CK789 never stores your full credit card numbers, banking PINs, or bank account passwords. All payment transactions are processed through certified third-party payment gateways.

3

Purpose of Personal Data Use

CK789 uses collected personal data for the following legally justified purposes:

  1. Account Management: Creating, verifying, and maintaining your member account on the ck789 platform
  2. Identity Verification (KYC): Verifying that member identities are legitimate to comply with anti-money laundering (AML) and counter-terrorism financing (CFT) requirements
  3. Transaction Processing: Processing all deposits, withdrawals, and bonus payments securely and accurately
  4. Platform Security: Detecting and preventing fraud, illegal activity, and security breaches
  5. Customer Service: Responding to enquiries, resolving complaints, and providing technical assistance
  6. Product Improvement: Analysing usage patterns to improve platform design and user experience
  7. Marketing Communications: Sending information about promotions, new offers, and platform news (subject to your consent preferences)
  8. Legal Compliance: Meeting the reporting and documentation requirements set by relevant authorities

You can opt out of marketing emails at any time through your CK789 account settings or by contacting our support team. However, essential operational communications such as security notifications and transaction information cannot be disabled as they are part of CK789's core service.

4

Data Sharing with Third Parties

CK789 does not sell, rent, or give members' personal data to third parties for their marketing purposes. However, in the course of operating the platform, we share data on a limited basis with the following categories of parties:

  • Service Providers: Companies that process payments (FPX, DuitNow, eWallet), cloud computing service providers, and game suppliers that provide content on the ck789 platform. All these providers are bound by strict confidentiality agreements.
  • Relevant Authorities: CK789 may be required to disclose data to Malaysian government authorities if directed by a court order or valid legal requirement. This includes authorities conducting AML or financial crime investigations.
  • Professional Advisors: Lawyers, accountants, and auditors bound by professional confidentiality obligations in connection with legitimate ck789 business matters.

In all of the above data sharing cases, CK789 ensures that recipient parties only receive access to the minimum necessary data, and they are bound by data protection agreements that meet Malaysia's PDPA standards.

5

Data Security Measures

CK789 implements multiple layers of security to protect your personal data from unauthorised access, loss, or disclosure:

  • Data Encryption in Transit: All data communication between your device and ck789 servers is secured by TLS 1.3 protocol with AES 256-bit encryption.
  • Data Encryption at Rest: Sensitive data stored in our databases is encrypted using the latest industry standards
  • Access Controls: Access to CK789's data systems uses role-based access controls (RBAC) — each staff member can only access data relevant to their role
  • Continuous Monitoring: The ck789 security system monitors for unusual activity 24/7 with automatic alerts for any suspicious access attempts.
  • Regular Security Testing: Penetration testing and security audits are conducted regularly by independent parties.
  • Data Backup: Critical data is regularly backed up to a separate secure location to ensure recovery in the event of an unexpected incident

While ck789 takes all reasonable steps to protect your data, no security system can guarantee 100% protection under all circumstances. You are also responsible for keeping your own account login information secure.

6

Cookies & Tracking Technologies

CK789 uses cookies and similar tracking technologies to enhance the user experience on the platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

  • Essential Cookies (Required): Required for basic platform functions such as maintaining your login session and ensuring account security. These cookies cannot be disabled as they are essential to the website's operation.
  • Functional Cookies: Remembering your preferences such as selected language, display theme, and other personal settings to provide a more consistent experience.
  • Analytics Cookies: Collecting anonymous data on how users interact with the platform to help us understand usage patterns and improve design.
  • Security Cookies: Helps identify suspicious activity and protect your account from unauthorised login attempts.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the CK789 platform and you may not be able to use some features fully.

7

Data Storage & Transfer

Your personal data is retained for varying periods depending on the type of data and the purpose for which it was collected:

  • Active Account Data: Retained for as long as your account is active at ck789 and for the required period after account closure for legal compliance purposes
  • Financial Transaction Records: Retained for a minimum of 7 years in line with Malaysia's legal requirements on financial records and anti-money laundering
  • KYC Documents: Retained for the period specified by applicable AML regulations, typically at least 5 years from the date of account closure
  • Support Communication Records: Retained for 2 years from the date of last interaction
  • Security Logs: Retained for 12 months to allow investigations if required

Once the relevant retention period expires, data is securely disposed of using methods that ensure it cannot be recovered by any party.

CK789 may store data on servers located outside Malaysia in the context of using global cloud computing services. In all such cases, we ensure that data protection equivalent to Malaysia's PDPA standards is maintained by all cloud service providers we engage.

8

Your Rights Under Malaysia's PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by ck789:

Right of Access

Request a copy of the personal data we hold about you in a readable format.

Right to Rectification

Request correction of data that is inaccurate, outdated, or incomplete.

Right to Erasure

Request erasure of data under certain circumstances permitted by law.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Restriction

Request restriction of your data processing under certain circumstances while a dispute is being resolved.

Right to Data Portability

Receive your data in a structured format that can be transferred to another system.

To exercise any of the above rights, contact the ck789 support team via live chat within the platform or by email at [email protected]. ck789 will process your request within 30 business days. In complex cases, this period may be extended up to 60 days, with notice provided to you.

9

Child Protection Policy

CK789 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

Age verification is carried out during registration and reinforced through the KYC process. Should ck789 discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who believe their minor child may have registered at ck789 are urged to contact our support team immediately for follow-up action.

10

Privacy Policy Amendments

CK789 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes in the services we offer.

When material changes are made to this Policy, CK789 will:

  • Updating the "Last Updated" date at the top of this page
  • Displaying notices within the ck789 platform to inform members of the changes
  • Sending email notifications to registered members if changes significantly affect their rights

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of the ck789 platform after any amendment takes effect will be considered acceptance of the updated Policy.

11

Contact Us – Privacy Enquiries

If you have any questions, concerns, or complaints regarding how ck789 handles your personal data, we welcome you to reach us through the following channels:

  • Live Chat: Available 24/7 within the ck789 platform — the fastest way to get an immediate response
  • Privacy Email: [email protected] — include "Privacy Enquiry" in the subject line for faster processing

CK789 is committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. We will acknowledge receipt of your enquiry within 2 business days and provide a full response within 14 business days.

The ck789 privacy support team is Malaysia-based and familiar with the local PDPA legal context. You can reach us in Malay, English, or Mandarin.

FAQs – ck789 Privacy & Data

Frequently asked questions from members about how personal data is handled at ck789.

Absolutely not. ck789 never sells, rents, or lends member personal data to any advertiser or third-party marketing company. Your data is used solely for ck789 platform operations and never for the commercial benefit of any other party.

You can contact the CK789 support team via live chat or email to request data deletion. Please note that certain data, such as financial transaction records, must be retained for a specified period to comply with Malaysian law (PDPA, AML requirements). We will clearly inform you of which data can be deleted immediately and which must be retained by law.

CK789 uses 256-bit SSL encryption, two-factor authentication (2FA), and continuous fraud detection systems to protect your account. In the event of any security incident affecting your data, CK789 will notify you within the timeframe required under PDPA and assist you in securing your account. Enable 2FA on your account now for an added layer of protection.

You can manage cookie settings through your web browser. However, essential cookies cannot be disabled as they are required for core platform functions such as maintaining login sessions and ensuring account security. Disabling non-essential cookies (analytics and functional) may affect your experience but will not prevent you from using CK789's main features.

Retention periods vary by data type. Financial transaction records are kept for a minimum of 7 years in accordance with Malaysian law. KYC documents are retained for at least 5 years from the account closure date. Other data not subject to specific legal requirements will be deleted within 90 days of account closure. We will provide full details when you submit an account closure request.

Your Data Is Safe with CK789

Join over half a million Malaysian players who trust CK789 with their personal and financial data. Register today and play with complete confidence.

SSL 256-bit
PDPA Compliance
No Data Sales
24/7 Support
Bahasa Melayu